Contact Us
We’re here to help.
Our Helpdesk is available Monday-Friday from 8am-5pm AEST, so give us a call on 07 3114 2958 if you need us. If you’re into self help, check our Frequently Asked Questions or Participant Handbook which could have the answers you are looking for. For instructions on how to use the Learning Management System (LMS) you can download our User Guide here.
For all enquiries, email us at helpdesk@etrainu.com
Need Help?
If you’re an existing user and experiencing difficulties, or need help getting set up, lodge a ticket.
Sales Enquiries
Have a sales question, or want some information on our courses? Email our sales team at sales@etrainu.com
Documentation
Need to send proof of identity or other documents? Our mailing address is Mail GPO Box 1473, Brisbane QLD 4001.
FAQ
Visit our Frequently Asked Questions to find quick answers to the most common questions.
Forgot your password?
Don’t panic! You can reset your password using your username or email address. If you’re still unable to login or cannot remember your username, call us on 07 3114 2958.